We have launched a new category called Consumer
on citizensinformation.ie.
It replaces the Consumer Affairs category.
The new consumer category has detailed information about your consumer rights and how to deal with things confidently if they go wrong. We have added a new section called Common consumer problems and have new topics on:
- Company gone
out of business - Credit notes
- Scams and
fraud - Streaming,
downloads and online content services - Shipping and
delivery - Tickets and
events - Online
Dispute Resolution (ODR)
Visit the new category to get help with how to complain and get information on the full range of consumer rights including:
You can also send us feedback which will help us continue to improve the content.
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